Testimonials

Customer: Jules
Location: Windsor SL6

We took a long time to choose to proceed with our loft conversion however, Touchstone remained patient and supportive throughout the process. Once the decision was made we can honestly say:

The building team provided by Touchstone were first class, professional and engaging. They worked with care, consideration and provided helpful insights.

The end result is a wonderful new loft space which has already had a huge and uplifting impact on our busy family dynamics.

Customer: Dr Lau, Professor Physics
Location: Oxford

We had two contracts with Touchstone, one on the Loft conversion and one on the extension f the rear part of our three-storey townhouse. We are pleased with the quality of the work on both contracts. When we were thinking of having the loft converted, we searched for a suitable builder and were impressed by what we saw on the conversion done to a neighbour a few doors away which was also designed and built by Touchstone. Consequently, we asked them to build a two-story extension to the rear of our house after the Loft conversion was completed.

Being less than 20m from the river, they took great planning to ensure that piling and the temporary support of the house during the removal of the outer wall were done adequately to sustain the building weight. It was engineering work in a grand scale for a domestic project. We were pleased with its results.

We now have a beautiful Loft room; bright, airy and have great views overlooking the surrounding landscape. We never thought this could be possible. The extension at the back of the house is also impressive. We use it as a kitchen dinning as well as a small office overlooking the river, providing a very tranquil work environment.

As to the cost, one needs to be realistic. They are not the cheapest. You get what you paid. Paul is a reasonable guy. He runs his business like any other builder does.

Customer: Dr Morton
Location: Richmond TW10

Touchstone took on the planning department and managed to get two Pitched roof dormers for our property which was a first for this conservation area. The quality of the work was excellent, we have had no issues with the quality of the works.

I wanted to let you know how delighted we have been with Chris and his team of Sam and Paul. Throughout our build, they were incredibly friendly, diligent and considerate. They always arrived promptly at 8am, worked tirelessly and were delighted to address any query we might have; while also doing their utmost to limit the level of dust and disturbance to a minimum.

The end result looks great and we look forward to utilising the additional space.

Thank you once again for selecting such a superb team for us. We would not hesitate to recommend them, as our experience was excellent.

Customer: Dr Young
Location: Chiswick, W4.

We wanted a design that would complement our existing home and extension, we were very particular about who we worked with and Touchtone lofts fitted the bill. Touchstone Lofts impressed us from the start and we were not disappointed by the whole smooth and efficient build and final product, we would highly recommend them for a quality and service.

The final loft has added a bedroom and ensuite to our home and we are delighted.

Customer: Mr Evans
Location: Wimbledon SW15

Touchstone lofts were the only builder who mentioned the L shaped loft option to us, so we went with them. They were not the cheapest but we were impressed by the builders. We have small children so we were concerned about safety, the project presented no issues of health and safety throughout. Great Build team and superb quality, and we have no problems with the loft since it was built.

Customer: Mrs. Wilkes
Location: Teddington. TW11.

We are a retired couple from Warwick and wanted to move closer to our daughter. Touchstone lofts consultant came out and explained in great detail what could be done and the budget required. The works started quickly and the teams were friendly, professional and quality is very high. Overall, we are delighted and would highly recommend Touchstone Lofts.

Customer: Mr Dale
Location: Putney SW15
Details: Rear Pitched roof dormer, existing 3 storey modern terrace

The builders on site were very friendly, competent, clean and respectful. We are not always resident in Putney so we need a reliable and trustworthy company. We have recommended Touchstone to many of my work colleagues who also been amazed how effective a job they seem to continually do. Touchstone are well established and respected authority in Building Lofts and extensions and I would Highly recommend them to anyone.

Customer: Tom and Stephanie
Location: SW19

I wanted to let you know how delighted we have been with Mantas and his team of workers. They arrived early each day and  throughout our build, they were incredibly friendly, diligent and considerate. They always worked tirelessly and were delighted to address any query we might have; while also doing their utmost to limit the level of dust and disturbance to a minimum.

Please send our thanks to them, they are an asset to your company.

Customer: Mr Isted
Location: Kingston upon Thames KT1

We took a long time to choose the loft company wo we were going to work with, we liked Touchstone because they are upfront, to the point and meticulous. Needless to say, we picked the right company as the final product is impressive.

Everything went very smoothly , there were a few hitches and issues but were all dealt with to our final delight. All our concerns and comments were listened to and considered.

Our home was treated liked there own and it was pleasing to see how much respect they had for our privacy and daily lives. The loft fitters , plumbers, electricians, tilers and carpentry team were all high-quality tradespeople who were people orientated. The office team were always on hand for any issues and advice.

Customer: L Cameron
Location: Twickenham

Hi, I’ve been meaning to send an email regarding your work at my home. I am away travelling around the world due to my work.  I was present when the sales consultant came and we decided on Touchstone after a work recommendation.

The conversion went very well all the trades were brilliant, they worked around our lifestyle.

The loft conversion has balanced our home really well, we have more room, more light less stress. The loft is warm, spacious, airy and very robust, it feels like a new house.

The attached trades like plumbers, electricians and plasterers were all as brilliant as the main fitters.

Please forward our thanks to them, whatever your paying them its not enough.

A special thank you to Sarah and Helen for keeping me abreast of all developments and talking to me wherever I was in the world. I would highly recommend Touchstone to anyone.

Customer: L Bygraves
Location: Hampton TW12

Just a quick note to thank your company for the recent loft conversion at my home. All businesses rely on their staff and your team who represent you are quite amazing. They were punctual every day, in fact it was my alarm clock to wake up.

The house and the surrounding works areas were clean tidy and safe. Overall the finish and build are excellent. We are more than happy to recommend them to anyone and happy to show anyone around. A few of my neighbours have been around and are very impressed.



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