Reviews

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Hear from our previous clients and discover what it’s like to work with us.

Reviews from other sources

We took a long time to choose to proceed with our loft conversion however, Touchstone remained patient and supportive throughout the process. Once the decision was made we can honestly say:
The building team provided by Touchstone were first class, professional and engaging. They worked with care, consideration and provided helpful insights.
The end result is a wonderful new loft space which has already had a huge and uplifting impact on our busy family dynamics

Julian GOUBERT

From our initial meeting with Paul from Touchstone Loft Conversions we were provided with a vision of our loft space which was beyond anything any of the other companies who provided quotes were able to do. Rather than just quoting for the work we wanted Paul used his expertise to guide us through the process of layout and room design and to also recommend elements on the build which we hadn’t thought about.
Following on from our initial meeting we visited the company show home several times which in essence demonstrated the quality of the work and different finish options which were possible putting into reality what normally would be provided on a piece of paper or pictures from a website.
Our loft conversion project started at the end of October and was due to be completed before Christmas, even with adverse weather conditions and heavy rain the onsite team kept us informed of any decisions needed and more importantly were able to maintain the timelines of the project.
All building work was completed on time and to a very high standard, what was once a drafty, dusty loft space is now a spacious master bedroom with ensuite and storage.
It goes without saying that from our experience with Touchstone Loft Conversions I would have no hesitation in recommending them to anyone who is looking for a company who are committed to providing a high quality personal service.

Bruce Stratton

We were very happy with the works and the service from Touchstone, great team of lads.

Nick Rees

Great loft conversion company to work with,
high quality

Grazyna Kaluza

We have worked with and alongside Touchstone for many years. A responsible company taking pride in the service they provide.

The Shake

Fantastic service, very creative and they solved every issue leaving us with a fab space brilliantly finished. The lads were professional, polite and honest I had no worries about leaving them in my house

Alastair Slinn

This company know there lofts we were very happy they worked with us to develop four loft room, two bathrooms and the result is phenomenal.
We chose velux windows and final layouts as the job developed. The plumbing and electrical team were so helpful and we have got a floor we are delighted with.
Real specialist loft team wonderful cannot fault them highly recommended, you will not be as happy as we are.

S Pearce

I have used this loft company to convert my loft and they have done an excellent job. I went to the showroom and did see what they can do and they reproduced this for my property.

TONY CHAWLA

Very impressed with the loft workers and worked very fast, great quality, very clean tidy efficient team on site. Helpful advice throughout the works completed in 2017.

Mark Scully

Professional service from start to finish, outstanding quality finish. Very impressed, thank you.

Mike Archer

Would highly recommend, workmen polite and friendly and work to a very high standard.

Vivienne Cadet

Great company to work with, great quality, highly recommended

Jamie

Excellent company to deal with, Honest and reliable, work was carried out to a first class standard, would recommend

Desmond Albrighton

It all started when I inquired with on of there team member in there office and they were the quickest company to reply back to me and when the surveyor came out to have a look at our property he was on time not like the other companies we had called out. He was very polite in answering all of my question’s that me and my wife had and even drew a rough plan on what our loft would look like. We were swaying to use touchstone as our company that we would use, but all of there awards really assured us that it was the right move. When we had signed the contract they stuck to that and at the end never changed the price. The workers were always on time at my house early in the morning starting work.
In all this was for me a really good choice. If you are getting a loft conversion I recommend that you go with touchstone. By far the best loft conversion company

Blue Dog

A professional loft conversion company which has been around for a long time. The costs were transparent and quality of the conversion was excellent. Great company and we’ve added both space and value to our house. A great investment made.

Gaurav Mehta

Touchstone completed a loft conversion and new bathroom refurbishment at my property in OX2 earlier this year. The Boiler was also changed. We were provided with quotes for all the added works before the works were commenced. The quality of works is excellent, the workers were tidy and clean and the whole job took 13 weeks.

Bernie Snaith

We used Paul for our rear dormer loft conversion. Excellent service.
Very polite and professional manner, he impressed us from the start.
Helpful throughout the design and build process.
Having 3D images/plans (‘what you see is what you get’) enabled us to see and make any changes before undertaking the build.
Would definitely recommend and use again.

Stable Slayers

My parents has just had some work done by Touchstone and I must say how very pleased we are with the standard of work and the friendly attitude of the workers.
Credit where credit is due and we have no hesitation in recommending Paul and his team. Thanks.

Patsy Pence

Excellent works, Great service, Good value, Highly reccomend

Mike Hayles

Touchstone lofts were contracted to undertake our loft conversion works in 2017, they did all the plans , obtained a letter of lawful development and started our loft in early September 2017. The loft conversion was completed in November and we are more than happy with the job.
The teams arrived early and worked hard. Apart from a few days when trades changed or when we were deciding on certain items the works were continuous. We lived in the house whilst the works were done and this meant there was some disruption but managed ok.
final job very good and would use them again.

John Stephens

I contacted five builders and four replied, Touchstone were the quickest to respond, and the surveyor had some great ideas. His product knowledge was impressive.
As we have a large loft we wanted some good designs and Touchstone came up with an impressive scheme. They were not phased by the size of the project and their scheme was far better than any other one by the other builders.
We felt comfortable we were dealing with a specialist not just a sales team and jobbing builder.
After the scaffold went up the team arrived and the whole process was quick and efficient. The loft team worked solid with hardly and breaks and never left early.
Input from the contracts manager and sales was amazing, we were very happy with the efficiency of the whole operation.
Added design modifications were made and all extras were clearly priced and invoiced. We had minor hiccups they were all dealt with quickly.
We are delighted with the final product a real contrast to our previous experience with builders when we built our extension. I cannot recommend them highly enough a real professional team to work with.

David Yarnold

WE contacted a number of loft companies and chose Touchstone lofts as they were the most prominent company working locally.
I have seen a lot of the banners locally and we went to the showroom which was most impressive.
The works were completed in around 3 months and we had lots of extra work. this included a new boiler and un-vented cylinder. The plumbing work was very high quality.
We also increased the insulation and changed the bathroom on the first floor.
The guys on site were polite and friendly, and very clean. The boss Paul was most attentive and efficient. pricing was not the cheapest but quality and finish is high so works out cheaper in the end.
They are a well established competent loft specialist who know their market well.

P Smith

Touchstone Lofts was recommended to us by a friend. We had a rear dormer and the fitters(Nick and Gary) are brilliant craftsmen, all polite and respectful. Can not express enough what a great company this is, the work was outstanding and any questions were answered resolved straight away. Payment was done on when each stage was completed so we had trust the work would be done. The pricing was not the cheapest but you get what you pay for and we can see why the company has been in business for over 30 years. We are over the moon with our end result and it was so much better then what we expected – we love the extra space.
Thank you Paul and all your team.

Jason Ratcliffe

Visit the showroom, we did and we had some great ideas while they were working on our loft conversion. They have 4 bathrooms and 5 different loft rooms to see. Very high quality.

Zoe West

Great company, excellent showroom and high quality works at reasonable prices.

Archie Smithfield

Good service, me and my husband were very proud of the loft conversion. Excellent quality and there team were always able to help my thousands of question. Well worth the money.

Dave Jones

Excellent company high quality conversion , highly recommend.

Mark Scully

Two rooms and ensuite created for my two sons. Very happy with the quality and service.

Rodney Unwin

Great loft design and superb customer service.

B Patel

Excellent work highly recommend.

T Hawkins

Great work, highly recommend.

D Scurry

Great Company, highly recommend

Micheal Butterworth

Both my husband and I are very pleased with our loft conversion, designed and installed by touchstone lofts. We were very surprised and relieved by how we were allowed to continue our very busy day to day lives without disruption. They went out of their way to make sure the project was delivered on time and for the price quoted. This is a company offering good old fashioned customer service – you don’t see many companies around these days with the same values! All in all, an absolute pleasure to deal with.

Janice Lambert